Computer Technician

Duties:

Reporting to the Program Chair, this position is responsible for maintenance of departmental computer labs (hardware and software) and equipment, and for assisting faculty in preparation and delivery of lab-based computer instruction.

Specific responsibilities include:

• installing, upgrading and troubleshooting computer hardware and software within the ITAS environment;
• assisting students in the installation, upgrading and troubleshooting of computer hardware and software within the ITAS environment;
• providing support for faculty in researching and assessing hardware and software to support the ITAS curriculum;
• supporting the preparation and delivery of lab-based computer instruction by:
• assisting faculty in the development of lab-based information technology curriculum,
• assisting faculty in the delivery of lab-based computer instruction,
• supervising and assisting students within a lab-based computer instruction environment,
• and assisting in the design and delivery of web-based instructional materials including database and network technical support.

Successful candidates will participate in a wide range of activities, including, student support; institutional, faculty and departmental committee meetings and other initiatives; and professional activities in keeping with their disciplines in and outside the institution.

Required Qualifications:

Diploma in Information Technology or degree in Computer Science from an appropriately accredited institution with minimum 2 years of recent, related work experience.

• Experience installing, configuring, and administering Microsoft Windows, Microsoft 365, Microsoft Intune, and Linux client and server operating systems.
• Experience with networking infrastructure and network security systems, including firewalls and intrusion prevention systems.

Preferred Qualifications:

• BSc degree in Information Technology from an appropriately accredited institution.
• Experience designing, generating, and implementing new curriculum.
• Recent experience installing and maintaining Moodle or other learning management systems.
• Experience securing enterprise systems and setting up networks.
• Experience managing cloud computing infrastructure such as Digital Ocean, AWS, Azure or GCP.
• Python & SQL programming experience to help support student project work.

VIU is pleased to offer eligible employees a comprehensive benefit plan; ample paid holiday time; professional development opportunities and a desirable pension plan. As part of the VIU campus community, our employees work with supportive colleagues within an encouraging environment and are provided with the tools and training that promote learning and development. The perks of VIU employment are multiple, and include well-being initiatives and services, strategic discounts, and flexible work opportunities.

Note: 

• Short-listed candidates must provide original transcripts, or applicable original certifications at time of interview.
• All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
• Vancouver Island University (VIU) is collectively committed to building and sustaining a diverse and inclusive working and learning environment for faculty, staff, and students.  In our journey towards greater diversity, we invite applications from members of equity-seeking communities including women, racialized and Indigenous persons, persons with disabilities, persons of all gender identities and sexual orientations who bring value to the VIU community through their lived experiences.  We encourage members of all equity-seeking groups to self-identify within their application cover letter.  When a candidate voluntarily discloses this information in their cover letter, the information will be used only for the fulfillment of the career opportunity.  Disclosure and/or self-identification with an equity-seeking group will not lead to advantageous treatment of a candidate who is not qualified.